Independent fridge & freezer repairs · Family-run since 1984 Freephone 0800 0374915 · Engineer visits Monday–Thursday
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AEG Fridge Freezer Repairs. Clear Fault Guidance.

Independent AEG fridge, freezer and fridge-freezer repair support for integrated and freestanding appliances. Search the fault, build a model/PNC repair brief, check your service route and book online.

AEGElectroluxZanussi41 fault routesFamily-run since 1984
A Brassett Ltd fridge freezer repair engineer

Fridge, Freezer or Fridge Freezer?

The existing page covers built-in and freestanding fridges, freezers and fridge freezers. This rebuild keeps that scope but gives each fault a clearer diagnostic path.

Freestanding fridgeTemperature, airflow, door seal, sensor, light, drain and control faults.
Freestanding freezerFreezing, frost, fan, defrost, alarm, sensor and seal faults.
Fridge freezerTwo-compartment faults, airflow imbalance, frost, temperature and control issues.
Integrated coolingCooling faults plus furniture-door alignment, hinges/sliders and access.
What we cover
Cooling, temperature, fan, defrost, drain, frost, door-seal, sensor, display, control and integrated-door/alignment faults on suitable standard domestic models.
Important service limits
We do not repair American-style fridge freezers and we do not undertake compressor changes or sealed-system/refrigerant repairs.
Useful details before using AI, SI or booking
Have the appliance type, exact model, PNC/Product No., full postcode, warning/error code and closest symptom ready. For guided fault help, use the AI Fault Finder or Ask SI.

41 Fridge & Freezer Fault Routes

Search by symptom. These are possible diagnostic areas and safe first checks rather than a confirmed remote diagnosis.

41 fault routes
01Fridge not cold enough

Possible fault areas: Sensor, fan/airflow, door seal, control, defrost system or cooling-system performance.

Safe first checks: Check the set temperature, door closure and that internal vents are clear.

02Fridge completely warm

Possible fault areas: Power, control, fan, sensing or refrigeration-system fault.

Safe first checks: Check the socket and controls; protect food if temperatures have risen.

03Freezer not freezing

Possible fault areas: Sensor, airflow, fan, defrost, control or cooling-system performance.

Safe first checks: Check door closure, setting and whether the fan can be heard.

04Freezer warm but fridge cold

Possible fault areas: Airflow, fan, damper where fitted, sensor, defrost or control.

Safe first checks: Note which compartment changes temperature first.

05Fridge too cold / freezing food

Possible fault areas: Sensor, setting, airflow/damper or control electronics.

Safe first checks: Check the setting and keep food clear of cold-air outlets.

06Temperature fluctuates

Possible fault areas: Door/seal, sensor, fan, defrost cycle, control or cooling-system issue.

Safe first checks: Record actual temperatures and whether changes follow door opening.

07Excessive frost in freezer

Possible fault areas: Door seal, door left ajar, defrost heater/sensor, fan or defrost control.

Safe first checks: Check the door closes fully and inspect the gasket.

08Ice behind drawers

Possible fault areas: Blocked drain, defrost fault, door seal or excess moisture ingress.

Safe first checks: Do not chip ice with sharp tools; note where it starts.

09Water leaking inside fridge

Possible fault areas: Blocked defrost drain, drain channel, condensation path or door seal.

Safe first checks: Check only visible/user-accessible drain channels.

10Water leaking onto floor

Possible fault areas: Drain tray/path, blocked drain, water connection on applicable models or internal leak.

Safe first checks: Stop if water is near electrics and note where it first appears.

11Blocked drain hole

Possible fault areas: Food debris, ice or residue in a user-accessible drain channel.

Safe first checks: Clean only visible drain points using the appliance instructions.

12Fridge fan noisy

Possible fault areas: Ice contact, fan motor, obstruction, bearing or mounting issue.

Safe first checks: Note whether the noise stops when the door opens.

13Freezer fan noisy

Possible fault areas: Ice build-up, fan motor, obstruction or defrost problem.

Safe first checks: Stop if the fan is scraping heavily.

14Clicking noise

Possible fault areas: Relay/control action, fan, compressor-start circuit or thermal protection.

Safe first checks: Record timing and whether cooling starts after the click.

15Buzzing / humming loudly

Possible fault areas: Fan, compressor operation, vibration, pipe/contact noise or control issue.

Safe first checks: Check the appliance is level and not touching cabinets.

16Rattling / vibration

Possible fault areas: Levelling, loose shelf/panel, fan, pipe contact or compressor vibration.

Safe first checks: Check removable shelves and cabinet clearance.

17Fridge light not working

Possible fault areas: Lamp/LED, door switch, wiring or control.

Safe first checks: Check the door-switch behaviour if visible.

18Display blank

Possible fault areas: Power, user interface, connection, wiring or main control.

Safe first checks: Check mains supply and whether cooling still operates.

19Display flashing / warning

Possible fault areas: Temperature alarm, door alarm, sensor, power interruption or model-specific fault.

Safe first checks: Photograph the exact warning/code and rating plate.

20Error code displayed

Possible fault areas: Model-specific sensor, fan, defrost, control or cooling-system fault.

Safe first checks: Record the exact code and model/PNC details.

21Door alarm will not stop

Possible fault areas: Door alignment, switch/sensor, seal, hinge or control.

Safe first checks: Check the door is fully closed and unobstructed.

22Door will not close properly

Possible fault areas: Hinge, alignment, overloaded shelf, seal or cabinet level.

Safe first checks: Check for obstructions and whether the appliance is level.

23Door seal damaged

Possible fault areas: Torn, distorted, dirty or poorly seated gasket.

Safe first checks: Clean the seal and inspect for visible gaps.

24Condensation inside fridge

Possible fault areas: Door seal, frequent opening, warm food, blocked airflow or humidity setting.

Safe first checks: Check seal, vents and loading.

25Condensation outside cabinet

Possible fault areas: High humidity, door-seal leakage or ventilation issue.

Safe first checks: Check ventilation space and where condensation forms.

26Vegetables freezing

Possible fault areas: Setting, airflow outlet, sensor or damper/control issue.

Safe first checks: Move food away from cold-air outlets and check the setting.

27Food spoiling too quickly

Possible fault areas: Temperature too high, poor airflow, seal, sensor/control or cooling fault.

Safe first checks: Check actual compartment temperature and minimise door opening.

28Runs constantly

Possible fault areas: Ambient heat, door/seal, heavy loading, sensor, airflow or cooling-system performance.

Safe first checks: Check closure, ventilation and setting; we do not replace compressors.

29Starts and stops frequently

Possible fault areas: Sensing, door use, airflow, control or cooling-system behaviour.

Safe first checks: Record cycle timing and room temperature.

30Trips electrics

Possible fault areas: Wiring, defrost heater, fan, control or another electrical fault.

Safe first checks: Stop using and do not repeatedly reset the supply.

31Burning smell

Possible fault areas: Wiring, control, fan motor or another component overheating.

Safe first checks: Stop using immediately and isolate safely.

32No power

Possible fault areas: Socket/supply, plug, internal power path, control or wiring.

Safe first checks: Check the socket safely with another suitable appliance.

33Freezer drawer iced shut

Possible fault areas: Moisture ingress, seal, defrost issue or drain blockage.

Safe first checks: Do not force the drawer; use safe defrost guidance.

34Auto-defrost not working

Possible fault areas: Defrost heater, sensor, timer/control, fan or drain path.

Safe first checks: Note where frost accumulates and fan behaviour.

35Warm after power cut

Possible fault areas: Control reset, temperature recovery, sensor/alarm or separate fault.

Safe first checks: Allow normal recovery then record temperature and alarms.

36Warm overnight

Possible fault areas: Intermittent fan, sensor, defrost, control, seal or cooling-system issue.

Safe first checks: Record morning temperature and whether fan/compressor can be heard.

37Integrated fridge door alignment

Possible fault areas: Furniture hinge/slider, appliance hinge, alignment or installation issue.

Safe first checks: Do not force the furniture door; note rubbing or dropping.

38Integrated freezer door alignment

Possible fault areas: Furniture hinge/slider, appliance hinge, alignment or installation issue.

Safe first checks: Check whether the cabinet front prevents sealing.

39Freezer cold, fridge warm

Possible fault areas: Airflow blockage, fan, damper, ice build-up or sensor/control issue.

Safe first checks: Check vents are clear and note fan behaviour.

40Frost around door edge

Possible fault areas: Door seal, hinge alignment, cabinet level or obstruction.

Safe first checks: Inspect for gasket gaps and trapped items.

41Unusual smell

Possible fault areas: Spillage, drain residue, food contamination, overheating or electrical issue.

Safe first checks: Clean accessible areas; stop for burning/electrical smells.

Food and electrical safety: if the appliance is no longer keeping food at a safe temperature, follow appropriate food-storage guidance. Stop using it for smoke, burning, sparking, repeated electrical tripping, damaged wiring or water around electrical parts.

All Established White-Goods Service Routes

Search by postcode prefix or town. White-goods coverage excludes Cornwall, Devon and Dorset. Final availability is confirmed by full postcode, appliance and job type.

BR8 locations
CR8 locations
SE10 locations
DA8 locations
ME8 locations
TN8 locations
BN8 locations
RH8 locations
KT8 locations
TW8 locations
UB8 locations
HA8 locations
WD8 locations
AL8 locations
HP8 locations
SL8 locations
RG8 locations
GU8 locations
PO8 locations
SW10 locations
W9 locations
NW8 locations
WC5 locations
EC6 locations
E8 locations
N10 locations
EN8 locations
IG7 locations
CM9 locations
RM8 locations
SS8 locations
CT8 locations
SP4 locations

Map: Bromley, UK

Fridge Freezer Repair Questions

Do you repair integrated AEG fridge freezers?

Yes, subject to model, access, fault and parts availability.

Do you repair American-style fridge freezers?

No. American-style fridge freezers are outside our refrigeration service scope.

Do you replace compressors?

No. We do not undertake compressor changes or sealed-system/refrigerant repairs.

Do you repair Electrolux and Zanussi refrigeration?

Yes, subject to the exact model, fault, access, route and parts availability.

What helps before booking?

Appliance type, model, PNC/Product No., full postcode, exact warning/code and which compartment is affected.

Can I book online?

Yes. Use the Book Online button on this page.

Other A Brassett Services

Food waste disposals — all brandsRepairs across A Brassett service areas, including InSinkErator, Maxmatic, Tweeny and other makes, subject to model and parts availability.
Washing machines, dishwashers & tumble dryersDrainage, motor, heating, pump, sensor and control faults across established white-goods routes.
Cookers, ovens & electric hobsElectric heating, fan, element, sensor and control faults. We do not repair gas leaks or gas-supply faults.

Family-run since 1984 · Monday to Thursday engineer visits

Engineer visits are scheduled Monday to Thursday. Concentrating our field routes into four organised service days helps us plan travel efficiently and offer clear appointment windows.

Visit windows: Morning 8:00–10:30 · Extended Morning 8:00–13:30 · Afternoon 12:00–16:00 · All Day 8:00–16:00. Subject to route and booking availability.

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