Independent care. Family-run since 1984.Engineer visits Monday–Thursday
Independent appliance repairs

A working home starts here.

Appliance repairs across London & the South East.

Laundry waiting. Dinner interrupted. A kitchen that suddenly cannot keep up. Start with your area, then the brand and appliance, and tell us what has changed. We will help you take the next step towards a repair.

Having trouble booking? Our team can help by phone or email.

Laundry & dishwashingElectric cookingStandard refrigeration
Illustrative A Brassett engineer discussing a washing machine repair in a home
Family-run since 1984A familiar name in home repairs
Monday–Thursday visitsAppointments confirmed with you
Your area comes firstFull postcode & service checked
0800 037 4915Freephone · or book online
The right place to start

What needs a little attention?

A machine that stops can interrupt the whole day. Choose the appliance, tell us what has changed, and we can discuss the right repair visit.

Illustrative A Brassett engineer beside a washing machine

Washing machines

A stopped cycle, water left in the drum or a noisy spin? Tell us when the programme changes.

Illustrative white tumble dryer in a bright utility room

Tumble dryers

No heat, a long drying time or a drum that will not turn? Include the dryer type and model.

Illustrative built-in electric oven in a modern kitchen

Electric ovens & cookers

One function can fail while another works. Note which oven, setting or display is affected.

Illustrative open dishwasher with tidy racks and crockery

Dishwashers

Filling, washing, heating or emptying: tell us where the cycle stops, and if the unit is integrated.

Illustrative conventional single-door fridge with a separate lower freezer

Fridges & freezers

For standard domestic refrigeration, describe which compartment has changed and any unusual noise.

Illustrative electric hob and extractor hood in a kitchen

Electric hobs & extractors

Tell us which cooking zone, control, fan speed or light has stopped working.

Illustrative assessment of an under-sink food-waste disposal unit

Food-waste disposals

A humming unit, a leak or poor drainage needs the make and model, plus a clear description.

Illustrative compact white toilet macerator in a bright bathroom

Saniflo & macerators

Does it run continuously, fail to start or back up? Tell us which fixtures feed the unit.

We handle suitable domestic appliances. Standard refrigeration enquiries exclude American-style side-by-side units, compressor replacement and sealed refrigerant-system work. Smeg enquiries here concern cooking appliances.

A little more understanding

A repair starts with the right details.

Two appliances can show the same symptom for different reasons. A model number, a photo of the display and a short account of when the problem began are more useful than guessing a replacement part. You do not need to open the appliance or remove covers to make an enquiry.

Tell us whether the appliance is freestanding, integrated or behind a furniture door. Mention steps, tight access or any need to move another appliance. These practical details help us discuss the visit and avoid surprises on the day.

If a repair needs a part, availability depends on the specific model. The age of the appliance is useful, but the model identifier is usually the best starting point. Older or discontinued components may no longer be obtainable.

Find the right make

Familiar names.
Individual repair needs.

Brand and model narrow down the right questions. Explore the relevant guide, or include the make in your repair brief.

Independent repair enquiries. Brand names identify the equipment; manufacturer authorisation is not implied.

A useful start to your booking

Make your repair enquiry clearer.

Prepare my repair detailsArea → Brand → ApplianceOpenClose

Start with your area, then the brand and appliance or fitting. Add the symptom to create a short brief you can copy into your booking.

1 Area2 Brand3 Appliance
Not sure? Find your area in the directory.
If it is not visible, choose “Brand not known”.
Brand and model determine the repair scope.
Only read labels that are safely accessible.

This prepares your wording. Contact our team to request a visit; creating a brief does not book an appointment.

Your brief is prepared on this page. Nothing is sent when you build or copy it; an email draft remains yours to review and send. Only the details you choose to submit through booking or email are sent to us.

Your area comes first

Find your area.

Search towns & postcodesOpen the directory to find your areaOpenClose

Search by town, neighbourhood or postcode for appliance, plumbing, heating and drainage enquiries. Food-waste disposal enquiries are welcome from every area listed here. Choose a place to open its repair page, with your area ready before you choose the brand and appliance or fitting. We confirm your full postcode, repair scope and appointment availability before arranging a visit.

Browse by postcode group, or search for your area.
ALSt Albans & HarpendenBrowse areas
BNBrighton, Eastbourne & SussexBrowse areas
BRBromley & OrpingtonBrowse areas
CMChelmsford, Harlow & BrentwoodBrowse areas
CRCroydon & surrounding areasBrowse areas
CTCanterbury & coastal KentBrowse areas
DADartford & north KentBrowse areas
EEast LondonBrowse areas
ECCity & central LondonBrowse areas
ENEnfield & nearby townsBrowse areas
GUGuildford & Surrey villagesBrowse areas
HAHarrow, Pinner & StanmoreBrowse areas
HPHemel Hempstead & ChilternsBrowse areas
IGIlford, Woodford & LoughtonBrowse areas
KTKingston, Epsom & SurreyBrowse areas
MEMedway & MaidstoneBrowse areas
NNorth LondonBrowse areas
NWNorth-west LondonBrowse areas
POPortsmouth & West SussexBrowse areas
RGReading & BerkshireBrowse areas
RHRedhill, Crawley & HorshamBrowse areas
RMRomford & surrounding areasBrowse areas
SESouth-east LondonBrowse areas
SLSlough, Windsor & MaidenheadBrowse areas
SMSutton & nearby areasBrowse areas
SSSouthend, Basildon & south EssexBrowse areas
SWSouth-west LondonBrowse areas
TNTunbridge Wells & WealdenBrowse areas
TWTwickenham & west LondonBrowse areas
UBUxbridge, Hayes & SouthallBrowse areas
WWest LondonBrowse areas
WCBloomsbury & central LondonBrowse areas
WDWatford & nearby townsBrowse areas

A listed place is a starting point for an enquiry. It does not guarantee every address, appliance, fitting or appointment is available. Give us your full postcode when booking. Postcode districts are locality references, not precise service boundaries.

Place names: OS Open Names, October 2026, with existing A Brassett locality aliases. Contains OS data © Crown Copyright and database rights 2026. Contains Royal Mail data © Royal Mail copyright and database right 2026. Contains National Statistics data © Crown copyright and database right 2026.

What happens next

From first symptom to a clear enquiry

01

Start with the appliance

Choose your area, brand and appliance. Add the model if the label is safely accessible.

02

Describe what changed

Record the error, sound or interrupted function. Include whether the appliance is integrated.

03

Request your visit

Book online or call. The repair scope and appointment availability can be discussed from your details.

Before you book

Your questions,
clearly answered.

A few details can make arranging an appliance repair easier.

Speak to us: 0800 037 4915
Can I enquire without a model number?

Yes. Start with your area, the brand and the appliance. A model number helps us check the exact product later; only look for the label if it is safely accessible.

Should I order a part before arranging a repair?

A symptom alone does not establish which part is faulty. Speak to us about the appliance and the proposed part before buying it, especially if the component cannot be returned once fitted.

Do you deal with integrated appliances?

Tell us that the appliance is integrated when you enquire, including any furniture panels or access restrictions. We can discuss the scope and access before arranging the visit.

What if my area is not listed?

Call with your full postcode. The area finder helps you locate the right enquiry, and coverage and appointment availability are confirmed for your address and appliance.

When can I request a visit?

Engineer visits are arranged Monday to Thursday. Send your request online or call 0800 037 4915 to discuss availability.

A Brassett, at your fingertips

Let’s stay in touch.

Book a repair, talk to our team or find us on Google and social media. If we have helped you, we would love to hear about your experience.

Let us know what your home needs.

Your area. Your brand. Your appliance. Start with those three details and we can take the enquiry from there.

Book Online0800 037 4915Engineer visits Monday–Thursday
Call freephoneBook Online