Boiler Repairs & Immersion Hot Water Tank Heater Repairs
Practical diagnosis, fault-finding and repair for common boiler issues and immersion heater faults. Family-run since 1984, with clear booking and straightforward updates.
When you contact us, please have the make/model (or cylinder details for immersion heaters), a short fault description, and any error code if shown.
What We Help With
This page covers two common home hot water and heating repair needs: boiler repairs and immersion heater repairs (hot water tank/cylinder heaters). If you are unsure which applies, explain the symptom and we’ll guide you.
No Heating / No Hot Water
Diagnosis for heating/hot water loss, controls checks, and clear next steps once the cause is identified.
Immersion Heater Faults
Failed elements, thermostats, tripping electrics, overheating, and inconsistent hot water temperature.
Error Codes & Lockouts
Fault-finding from displayed error codes, intermittent lockouts, and performance issues.
Common Boiler Symptoms
- Boiler not firing / keeps cutting out
- No heating but hot water works (or vice versa)
- Pressure loss and repeated topping-up
- Unusual noises (banging, kettling, humming)
- Radiators not heating evenly / poor circulation symptoms
- Thermostat/programmer issues and intermittent faults
Common Immersion Heater / Cylinder Symptoms
- No hot water from tank/cylinder
- Hot water not getting hot enough
- Immersion trips electrics (RCD/fuse)
- Thermostat issues (overheating or inconsistent temperature)
- Element failure and replacement guidance
- Controls and wiring checks (timers/switches)
How Booking Works
1) Describe the issue
Tell us the symptom, appliance type (boiler or cylinder/immersion), make/model and any error code.
2) We confirm the right slot
We match the job to the right visit type and confirm what you should have ready for the appointment.
3) Diagnose and proceed
We identify the likely cause, explain options clearly, and only proceed once costs are agreed.
For faster handling, have the make/model, a brief fault description and any error code ready. If it’s an immersion heater, note whether it is tripping electrics, not heating, or overheating.
Frequently Asked Questions
What information should I have ready when I call?
Please have the make/model, a short description of the fault, and any error code if shown. For immersion heaters, include whether it’s tripping electrics, not heating, or heating inconsistently.
Do you repair immersion heaters in hot water tanks?
Yes. We diagnose common immersion heater and cylinder component faults including elements, thermostats, controls and electrical trip issues, then advise the best next step.
Can you help if there is no heating or no hot water?
Yes. We can diagnose the cause and advise the next step, whether it’s a boiler-side issue, a control/thermostat fault, or an immersion heater/cylinder component problem.
Book Boiler or Immersion Heater Repair
Call 0800 037 4915 or use our secure booking form.
Book Online