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Family-run appliance repair service since 1984

Bosch Fridge, Freezer & Fridge Freezer Repairs

Repairs for Bosch fridges, freezers and fridge freezers, including under-counter, tall, built-in, integrated and freestanding appliances. Smart fault guidance, E-Nr help and extensive London and South East coverage.

A Brassett Ltd engineer repairing a fridge freezer in a modern kitchen
Interactive diagnosis

Fridge & Freezer Fault Finder

Tell us what appliance you have and what it is doing. The finder gives you an immediate diagnostic direction.

Your diagnostic guidance

Choose the appliance and fault, then press Diagnose Fault.
Or browse the full technical library
Technical reference

Fridge & Freezer Fault Library

This is a reference library, separate from the Fault Finder above. Search a word such as ice, water, noise, door or alarm, then open the matching guide.

CoolingFridge not cooling

Check power and the temperature setting first. Airflow, fan operation, temperature sensing, defrost operation or cooling performance may then need diagnosis.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

CoolingFreezer not freezing

Check actual temperature, door closure and ventilation. Persistent poor freezing requires diagnosis.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

CoolingFridge too warm

Door sealing, airflow, fan, sensors or cooling performance may be involved.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

CoolingFridge freezing food

Incorrect setting, airflow or sensor/control faults can overcool food.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

CoolingIntermittent cooling

Note whether lights and display stay on when cooling stops; this helps separate supply and cooling faults.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

CoolingTop of fridge warm

Restricted airflow, fan or duct issues can cause uneven temperatures.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

CoolingBottom of fridge freezing

Sensor, airflow or food position can cause local freezing.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

CoolingFreezer food soft

Minimise door opening and check actual temperature promptly.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Ice & FrostHeavy ice build-up

Door sealing, moisture entry or defrost-system faults can cause abnormal ice.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Ice & FrostNoFrost icing up

Defrost heater, sensor, fan, drainage or air-channel faults may be involved.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Ice & FrostIce behind freezer panel

A frosted evaporator area can restrict airflow and needs defrost-system diagnosis.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Ice & FrostFreezer drawer frozen shut

Do not force it. Abnormal ice may be caused by moisture entry, drainage or defrost issues.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

WaterWater in bottom of fridge

A blocked or frozen condensate drain is a common cause.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

WaterFridge leaking water

Drainage, internal ice melt or a plumbed connection may need inspection.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

WaterWater underneath appliance

Condensate drainage, water connections or internal ice melt may be involved.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

WaterCondensation inside

Door sealing, warm moist air and ventilation conditions can increase condensation.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

NoiseFan making noise

Ice contact or fan wear can cause scraping, rattling or intermittent noise.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

NoiseLoud buzzing

Fan, compressor, pipe vibration or levelling can contribute.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

NoiseClicking repeatedly

Repeated unsuccessful start attempts require electrical/refrigeration diagnosis.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

NoiseRattling

Check bottles, shelves and external contact before investigating fan or pipe vibration.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Door & SealDoor not closing

Check drawers, food obstruction, hinge alignment and seal condition.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Door & SealDoor seal damaged

A poor gasket admits warm moist air and can increase frost and running time.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Door & SealIntegrated door problem

Furniture-door hinges/sliders and appliance alignment can affect closure and sealing.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

ElectricalNo power

Check socket and plug first. Internal power supply, wiring or control may otherwise be involved.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

ElectricalDisplay blank

User interface, wiring or control-board power may require testing.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

ElectricalTrips electrics

Stop using the appliance if it repeatedly trips the supply. Safe electrical testing is required.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

ElectricalKeeps switching off

Supply, control, sensing or protection components may be involved.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

ControlsButtons not responding

Check control lock and model-specific reset instructions before electronic diagnosis.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

ControlsAlarm sounding

Check door closure and actual temperatures. Persistent alarms can indicate cooling or sensing faults.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

ControlsError code displayed

Photograph the exact code and send the complete E-Nr and FD for model-specific guidance.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

LightInterior light not working

LED module, door sensor, wiring or control may be involved.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Ice & WaterIce maker not working

On applicable models check settings and water supply before component diagnosis.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Ice & WaterWater dispenser fault

Check water supply and filter status before component diagnosis.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

RunningRuns constantly

Hot weather, recent loading, sealing or ventilation can increase run time.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

RunningCompressor not starting

Start components, control, supply or compressor condition may need testing.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

TemperatureTemperature fluctuates

Large persistent swings may indicate sensing, airflow or cooling issues.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

TemperatureFreezer temperature alarm

Check actual temperature, door closure and recent loading.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Built-inBuilt-in fridge warm

Cabinet ventilation and furniture-door alignment matter on integrated appliances.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Built-inBuilt-in freezer icing

Door alignment, defrost and airflow may be involved.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Under-counterUnder-counter fridge warm

Ventilation, temperature setting and door seal are particularly important.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Under-counterUnder-counter freezer warm

Check temperature, ventilation and door seal before component diagnosis.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

PartsBroken handle

Use the complete E-Nr to identify the correct handle or trim.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

PartsBroken drawer or shelf

Send the E-Nr and a photo so the correct internal component can be identified.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

OtherBad smell

Clean spills, drain areas and removable parts; hidden residue may remain.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

OtherHome Connect problem

Confirm the appliance cools normally before diagnosing connectivity.

For a repair enquiry send the complete Bosch E-Nr, FD number and full postcode.

Find the Bosch E-Nr & FD

For Bosch fridges and fridge freezers, the model label is usually inside and visible when the bottom salad drawer is pulled out. For freezers it is normally visible when the bottom freezer drawer is pulled out.

Before booking

Send appliance type, complete E-Nr, FD, exact fault or warning and full postcode.

Please note: A Brassett does not repair refrigerant/gas leaks or replace refrigeration compressors.
London & South East

Find Your Fridge & Freezer Repair Area

Choose a popular town, search your own street or select a postcode district. Every selection jumps straight to the map.

350postcode districts

Quick Area Finder

All postcode districts

Grouped into clean expandable sections instead of hundreds of loose buttons.

WC postcode area2 districts
EC postcode area4 districts
W postcode area14 districts
N postcode area22 districts
NW postcode area11 districts
E postcode area18 districts
SW postcode area20 districts
SE postcode area28 districts
HA postcode area10 districts
UB postcode area11 districts
TW postcode area14 districts
IG postcode area11 districts
RM postcode area15 districts
CR postcode area10 districts
SM postcode area7 districts
BR postcode area8 districts
DA postcode area18 districts
KT postcode area24 districts
RH postcode area20 districts
SS postcode area17 districts
AL postcode area10 districts
HP postcode area23 districts
SL postcode area10 districts
CM postcode area23 districts
A Brassett fridge and freezer repair coverageLondon & South East England
Open Map
Engineer visit windows

Morning 8:00–10:30 · Extended Morning 8:00–1:30 · Afternoon 12:00–4:00 · All Day 8:00–4:00.

The visit window is the engineer's arrival window. Availability depends on route and postcode.