Start with the actual Bosch rating label, then describe the symptom and how the appliance is fitted.
Work, charges, access and appointment availability confirmed before attendance.
Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.
A short A Brassett washing-machine introduction, with moving illustrative footage and spoken guidance.
10-second company illustration. It is not an exact brand/model repair demonstration or evidence of a completed customer job.
For Bosch, send the complete E-Nr, including its slash suffix, and the FD number where printed.
An E-Nr identifies the product variant more precisely than the badge or a programme name. Photograph all lines of the rating label.
Tell us the actual installation. A brand guide does not imply that every brand supplies both concealed integrated and freestanding washing machines.
The exact Bosch product reference and installation are checked before offering a visit. This page is independent enquiry guidance, not a manufacturer manual or approved-service claim.
Take a clear photograph of the exact message, including punctuation, alternating digits or flashing indicators. Pair it with the full model label.
The same-looking code can mean different things across manufacturers or product platforms. We do not use a generic error list as a diagnosis.
Do not repeatedly reset the machine to erase the message. Record what happened immediately before it appeared.
Full guidance for this symptomOur identification guidance is original A Brassett content. It does not reproduce manuals, confirm a replacement part or turn a model code into a remote diagnosis.
Model-label preparationA clear symptom and an exact model are more useful than a guessed replacement part. Prepare your notes here, then add them to the secure booking request.