The brand is a start. The model tells us more.
Find your appliance badge below. Our own guides explain which label details help a repair enquiry, without sending you to another company.
Work, charges, access and appointment availability confirmed before attendance.
Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.
A clear next step for your washing machine.
A short A Brassett washing-machine introduction, with moving illustrative footage and spoken guidance.
10-second company illustration. It is not an exact brand/model repair demonstration or evidence of a completed customer job.
Choose your brand.
Includes current and legacy badges. Appearance here does not guarantee parts availability, every appliance type or manufacturer authorisation.
Find a model label.
On many front-loading washers the rating label is visible around the open door or aperture. Locations vary. Only look where safely accessible; do not move a heavy connected machine or remove covers to obtain a number.
Read our model-label guideBrand-aware washing machine repair guidance
Start with the complete model label
We handle enquiries for many washing-machine and washer-dryer brands. Model age, installation and parts availability determine the next step.
A useful enquiry contains
- Brand and the full model/product reference.
- What the machine does, and when the problem begins.
- Whether it is freestanding, under a worktop or integrated behind a furniture door.
- The full service address, postcode and any access restrictions.
Tell us what your machine is doing.
A clear symptom and an exact model are more useful than a guessed replacement part. Prepare your notes here, then add them to the secure booking request.