Start with the actual Smeg rating label, then describe the symptom and how the appliance is fitted.
Work, charges, access and appointment availability confirmed before attendance.
Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.
A short A Brassett washing-machine introduction, with moving illustrative footage and spoken guidance.
10-second company illustration. It is not an exact brand/model repair demonstration or evidence of a completed customer job.
For Smeg, send the full model reference, product/service number where shown and serial number.
Badge names can cover different generations and suppliers. Send the actual rating label; do not infer parts compatibility from the brand alone.
Tell us the actual installation. A brand guide does not imply that every brand supplies both concealed integrated and freestanding washing machines.
The exact Smeg product reference and installation are checked before offering a visit. This page is independent enquiry guidance, not a manufacturer manual or approved-service claim.
Record whether the trip happens on switching on, filling, heating or spinning, and whether any water leakage is visible.
A tripping circuit can involve the appliance, its connection or the electrical installation. An element, motor or circuit board cannot be identified from the trip alone.
Stop using the appliance. Do not keep resetting the protective device, try another extension lead or remove covers. Testing requires competent assessment.
Full guidance for this symptomOur identification guidance is original A Brassett content. It does not reproduce manuals, confirm a replacement part or turn a model code into a remote diagnosis.
Model-label preparationA clear symptom and an exact model are more useful than a guessed replacement part. Prepare your notes here, then add them to the secure booking request.