Start with the actual Indesit rating label, then describe the symptom and how the appliance is fitted.
Work, charges, access and appointment availability confirmed before attendance.
Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.
A short A Brassett washing-machine introduction, with moving illustrative footage and spoken guidance.
10-second company illustration. It is not an exact brand/model repair demonstration or evidence of a completed customer job.
For Indesit, send the model, service or 12NC code where shown, and serial number.
The label format varies between platforms and production years. A photograph is preferable to guessing which of several printed numbers is required.
Tell us the actual installation. A brand guide does not imply that every brand supplies both concealed integrated and freestanding washing machines.
The exact Indesit product reference and installation are checked before offering a visit. This page is independent enquiry guidance, not a manufacturer manual or approved-service claim.
Tell us when the water first appears: filling, washing, rinsing, draining or while the machine is idle. Note whether it is clear, soapy or coming from an obvious hose connection.
Door seals, drawer overflow, hoses and internal components are different possibilities. Water can travel under a machine, so the puddle location is not a certain source.
Stop using a leaking appliance. If safe, isolate the water supply and disconnect power without touching wet electrical equipment; otherwise keep clear and seek help.
Full guidance for this symptomOur identification guidance is original A Brassett content. It does not reproduce manuals, confirm a replacement part or turn a model code into a remote diagnosis.
Model-label preparationA clear symptom and an exact model are more useful than a guessed replacement part. Prepare your notes here, then add them to the secure booking request.