Find your Fisher & Paykel product reference.
Read the actual appliance label, not just a retail range name.
Work, charges, access and appointment availability confirmed before attendance.
Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.
Keep the complete reference.
Please send the full model, serial and all printed product/service references.
Photograph the actual rating label without moving a connected appliance or removing panels.
Look only where safe.
A new packaged appliance may have an external product label or supplied documentation. An installed appliance may have an accessible label around an opening; locations vary. Do not move a connected machine, remove covers or force a door to locate it.
The label identifies the product. It does not establish that an old furniture door, hose, stacking kit or drain arrangement can be reused.
Back to Fisher & Paykel guidancePrepare a clear first message.
Keep the full model, postcode, appliance type and access details together. This helper prepares notes on your device; it does not send a request or reserve attendance.
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