Possible explanations
Spin speed selection, an unbalanced load, retained water or a drive/control fault may be involved. Wet laundry alone does not identify a motor or bearing fault.
A little clarity. A better next step.
Laundry comes out too wet.
Record whether the machine drains first, tries to accelerate, or ends the cycle without a final spin. A single heavy item can behave differently from a normal mixed load.
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A clearer next step
A clear next step for your washing machine.
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What this symptom can tell us.
The most useful detail
Did it drain, and was this a small, heavy or unusually large load?
Safe next steps.
Avoid repeated attempts with a violently moving or unusually noisy machine. Do not bypass the door lock or defeat any safety control.
Stop and make it safe. Do not keep using a machine that leaks onto electrics, smells of burning, trips the supply or moves violently. Do not force a locked door, remove covers or bypass safety devices. Tell us about these symptoms when you contact the team.
Identify the model before interpreting a code.
Codes, procedures and safe release methods vary by platform and product variant. Send the full label and a photograph of the display. Do not apply instructions for a similar-looking machine.
Our model-label guideTell us what your machine is doing.
A clear symptom and an exact model are more useful than a guessed replacement part. Prepare your notes here, then add them to the secure booking request.
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