Possible explanations
Delay-start settings, a door that has not latched, a supply issue or an internal fault can interrupt starting. A lit display does not prove the whole supply path is sound.
Check the visible display and selected programme, and describe what happens after Start: no response, a click, a lock indicator or an immediate message.
Work, charges, access and appointment availability confirmed before attendance.

Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.
A short A Brassett washing-machine introduction, with moving illustrative footage and spoken guidance.
10-second company illustration. It is not an exact brand/model repair demonstration or evidence of a completed customer job.
Delay-start settings, a door that has not latched, a supply issue or an internal fault can interrupt starting. A lit display does not prove the whole supply path is sound.
Does the display light up and does the door-lock indicator change?
If it is safe, check only normal user controls and whether the door is obstructed by laundry. Do not remove panels or test wiring.
Codes, procedures and safe release methods vary by platform and product variant. Send the full label and a photograph of the display. Do not apply instructions for a similar-looking machine.
Our model-label guideA clear symptom and an exact model are more useful than a guessed replacement part. Prepare your notes here, then add them to the secure booking request.