Possible explanations
Loading obstruction, programme choice, dispenser operation, water circulation or other faults may prevent detergent dissolving properly.
Describe the detergent type, programme and whether the dispenser lid opens. Note any large item positioned in front of it.
Work, charges, access and appointment availability confirmed before attendance.

Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.
Loading obstruction, programme choice, dispenser operation, water circulation or other faults may prevent detergent dissolving properly.
Did the dispenser open, and is the tablet whole or partly dissolved?
Check only loading and normal user-care items where safe. Do not force the dispenser mechanism or dismantle the door.
A similar display or a familiar-looking front is not enough to use another product’s instructions. Send the actual label and message so the team can assess the enquiry.
Own model-label guideSend an observation, not a guessed replacement part. Prepare the model, symptoms and access details, then add them to your booking request.