Independent appliance care · Family-run since 1984 0800 037 4915
AA BRASSETT LTDCONSIDERED APPLIANCE CARE
A little clarity. A better next step.

The load stays wet.

Record the programme, selected drying option, whether it ends normally and whether the concern mainly affects plastic items or the entire load.

Work, charges, access and appointment availability confirmed before attendance.

Illustrative A Brassett engineer beside a single drop-down-door dishwasher

Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.

Since 1984Family-run appliance enquiries
Monday–Thursday visitsSubject to confirmed availability
Freestanding & integratedTell us how your machine is fitted.
Many leading brandsExact model and parts checked.
Clear repair enquiriesSymptoms first. No guessed diagnosis.

What this observation can mean.

Possible explanations

Drying systems and end-of-cycle behaviour vary. Rinse aid, programme choice, loading and a component fault can lead to different results.

Useful information to record

Which programme ended, and are ceramics as wet as the plastics?

Safe next steps.

Do not assume all machines should open the door automatically or use the same drying process. Do not alter a door or drying mechanism to test it.

Stop if it is unsafe. Do not keep using a leaking, burning-smelling or electrically tripping appliance. Do not tip it to clear an error, force a latch, remove covers or bypass safety devices. Tell the team about any such symptom.

The exact model changes the answer.

A similar display or a familiar-looking front is not enough to use another product’s instructions. Send the actual label and message so the team can assess the enquiry.

Own model-label guide

Make the first message count.

Send an observation, not a guessed replacement part. Prepare the model, symptoms and access details, then add them to your booking request.

This helper keeps the information on your device. It does not submit a booking or reserve attendance.
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