Possible explanations
Drying systems and end-of-cycle behaviour vary. Rinse aid, programme choice, loading and a component fault can lead to different results.
Record the programme, selected drying option, whether it ends normally and whether the concern mainly affects plastic items or the entire load.
Work, charges, access and appointment availability confirmed before attendance.

Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.
Drying systems and end-of-cycle behaviour vary. Rinse aid, programme choice, loading and a component fault can lead to different results.
Which programme ended, and are ceramics as wet as the plastics?
Do not assume all machines should open the door automatically or use the same drying process. Do not alter a door or drying mechanism to test it.
A similar display or a familiar-looking front is not enough to use another product’s instructions. Send the actual label and message so the team can assess the enquiry.
Own model-label guideSend an observation, not a guessed replacement part. Prepare the model, symptoms and access details, then add them to your booking request.