Possible explanations
Heating, sensing and control functions need model-specific assessment. Some programmes operate differently from familiar older cycles.
Note whether the cycle completes, stalls, leaves an error or produces an unusual cleaning result. Door-panel warmth alone is not a temperature test.
Work, charges, access and appointment availability confirmed before attendance.

Original illustrative scene · Not an exact manufacturer model or a completed-job photograph.
Heating, sensing and control functions need model-specific assessment. Some programmes operate differently from familiar older cycles.
Does the programme finish, and is there an exact displayed code?
Do not repeatedly restart a suspected electrical fault, touch internal parts or defeat a safety control.
A similar display or a familiar-looking front is not enough to use another product’s instructions. Send the actual label and message so the team can assess the enquiry.
Own model-label guideSend an observation, not a guessed replacement part. Prepare the model, symptoms and access details, then add them to your booking request.